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Privacy Policy

Privacy Policy

Real Canadian Van Lines Ltd. is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect your personal information.

Real Canadian Van Lines Ltd. – Commitment to Security

Personal information is accessible only by staff designated to handle client requests. All our employees and contractors with access to personal information are also bound to adhere to this policy.

Personal Information that Real Canadian Van Lines Ltd. May Collect

Real Canadian Van Lines Ltd. collects the following types of personal information: names, postal and e-mail addresses, phone numbers, billing information, and client requests information (inquiries and complaints). Our online forms (“Request a Moving Quote” and “Contact Us” are hosted by Real Canadian Van Lines Ltd., which processes client requests according to this Privacy Policy.

Real Canadian Van Lines Ltd. does not collect or maintain information from those actually known to be under the age of 13, and no part of our site is structured to attract anyone under the age of 13.

How Real Canadian Van Lines Ltd. May Use Personal Information

Unless you consent, Real Canadian Van Lines Ltd. will use your personal information for the purpose for which it was submitted such as to reply to inquiries, handle your complaints and process billing and requests related to our services, and we will use such information to provide operational notices.

How Your Information May Be Shared

Real Canadian Van Lines Ltd. will not publish, sell or rent personal information collected on its website www.realcanadianvanlines.com.

We will only release personal information under the following circumstances:

  • Where release is required by law (for example, a subpoena) or regulation, or is requested by an agency for governmental investigative purposes or governmental proceedings;
  • Where our records indicate a person/company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
  • To appropriate persons, where your communication suggests possible harm to others.

Help Us Keep Your Personal Information Accurate

If your personal information changes or you would like to review the personal information we may have on file, please contact us with the new information or your review request at www.realcanadianvanlines.com/contact-us.

Computer Tracking and Cookies

Our website is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by internal staff to provide better services to our clients. The statistics contain no personal information and cannot be used to gather such information.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. Real Canadian Van Lines Ltd. uses non-identifying cookies to provide easier site navigation and access to forms. You can still use most of the Real Canadian Van Lines Ltd. site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.

Problems

If you have a complaint about Real Canadian Van Lines Ltd.’s compliance with this privacy policy, you may contact us at www.realcanadianvanlines.com/contact-us.